Passenger finds cockroach in food served on flight, Air India apologises
NEW DELHI | February 5, 2019:
Two days after one of its passengers found a cockroach in the food served aboard a Bhopal-Mumbai flight, Air India on Monday apologised and said it has initiated "corrective action internally".
Rohit Raj Singh Chauhan, who was on the Air India plane heading to Mumbai from Bhopal, said on Saturday he was served idli-vada-sambar during the flight and it had a cockroach in it. He also posted the picture of the food with the insect inside.
"We have taken serious note of the incident and immediately issued a strong notice to the caterer concerned. Air India has zero-tolerance policy in this respect and has initiated corrective action internally. Our senior officials are in touch with the aggrieved passenger," the airline tweeted.
(PTI)